Online Tailoring Service- Now Available!
We are now introducing online tailoring services for all of our unstitched collections. By using this service, you are signifying your acceptance to the terms of use and policy:
Stitching Policy
Stitching time – Stitching may take additional 5-10 days.
Instructions – Please choose the stitching options in the product page when ordering.
Standard Size– Standard size chart is given with each product. If you know your size, you may select any of the standard size and fit.
Custom Size– For custom size, select custom stitching option and provide all the measurements in inches. It is the customer’s responsibility to provide the correct measurement in inches. Once you place your order, our representative will call you to confirm your order and your measurements. If there is any issue in your measurements, it can be addressed then.
Payment Policy
50% advance payment is required for all custom orders in case of Cash on Delivery. If customer opts for Online payment option, then full payment is required.
Please note that your order will not be processed further until we receive your payment. Once you have made your payment, send us a receipt of your transaction with your Order number as subject to on msons.pakistan@gmail.com.
Cancellation Policy
Custom stitched orders can only be cancelled within 3 days of order placement.
Return Policy
We cannot accept returns of custom stitched products unless the product or stitching is defective. In the event that a product or stitching is defective, please notify us in a timely manner, via email on msons.pakistan@gmail.com. It would be helpful if you would take a picture of the defect and attach it. Any defective custom product will be replaced free of charge.
Please note that stitching is done on the measurements provided by the customer, MSons Pakistan is not responsible if there is error in the measurements provided by the customer. In case of wrong measurements, small alteration fee will be charged.